Legal information
1. Introduction to the site.
Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004, on confidence in the digital economy, users of the https://www.parfum-volare.com/ website are hereby informed of the identity of the various parties involved in its creation and monitoring:
Owner L.P.S is a simplified joint stock company (S.A.S.U.) with capital of €100, registered with the Nanterre Trade and Companies Register under number 895 377 331. Registered office: 38 RUE DE LA BONGARDE, 92390 VILLENEUVE-LA-GARENNE – France.
Designer https://www.parfum-volare.com/
Publication manager https://www.parfum-volare.com/
The publication manager is a natural person or a legal entity.
Webmaster https://www.parfum-volare.com/ – contact@parfum-volare.com
Host : o2switch
2. General terms and conditions of use of the website and the services offered.
Use of the https://www.parfum-volare.com/ website implies full and complete acceptance of the general terms and conditions of use described below. These terms and conditions of use may be modified or supplemented at any time, so users of the https://www.parfum-volare.com/ website are invited to consult them regularly.
This site is normally accessible to users at all times. However, https://www.parfum-volare.com/ may decide to interrupt access for technical maintenance purposes, in which case it will endeavor to inform users in advance of the dates and times of the intervention.
The https://www.parfum-volare.com/ website is regularly updated by https://www.parfum-volare.com/. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to remain informed.
3 – ORDER REGISTRATION AND CONFIRMATION
3.1 Navigation within the Site
The User can view the various Products offered for sale by https://www.parfum-volare.com/ on its Website.
The User may freely browse the various pages of the Website without being bound by any order.
3.2 Order registration
If the User wishes to place an order, they will select the various Products they are interested in and indicate their interest by clicking on the «shopping cart» icon.
At any time, the User may:
- obtain a summary of the Products he has selected by clicking on the shopping cart.
- Continue or modify your selection of Products by clicking on “Continue shopping.”.
- complete your selection of Products and order these Products by clicking on “Proceed to checkout.”.
To order the Products they have selected, after clicking on “Proceed to payment,” all Users must identify themselves by entering their email address and the password they chose when creating their account, or, if this is their first order, by clicking on «Create an account.» In the latter case, the User must accurately complete the form provided, including the information necessary for identification, such as their first and last names and mailing address. In addition, the User must provide their email address and a password of their choice, which will be personal and confidential and will be required to identify themselves on the Site in the future.
The User is informed and accepts that entering these two identifiers constitutes proof of their identity and indicates their consent.
Once the User has been identified, they must confirm the delivery address, after which an order form will appear on the screen summarizing: the type, quantity, and price of the Products selected by the User, as well as the total amount of the order, shipping costs, delivery time, the User's contact details, and the delivery address for the Products.
Commercial offers
To take advantage of a commercial offer sent to them, Users must enter and validate their ”promo code“ in the field provided on the payment page.
3.3 Final confirmation of the order and payment
After reviewing the status of their order, and once all the requested information has been completed by the User, a summary of this information and the order will appear, and the User must choose the payment method they wish to use to make their payment in order to definitively confirm their order.
Orders are payable in:
- euros by French or international credit card
It is specified that when making an immediate payment by credit card, the transaction is secured by SSL (Secure Socket Layer) encryption in order to protect all data related to payment methods, and that at no time will the User's banking data be transmitted to the https://www.parfum-volare.com/ computer system.
As soon as the payment is confirmed, the order is registered. The User becomes a Customer. The order form will be recorded in the computer records of https://www.parfum-volare.com/ and will be considered as proof of the contractual relationship between the Parties.
The Customer has the right to cancel and receive a refund within fourteen (14) business days from the date of receipt of the Products by the Customer.
3.4 Order confirmation
A summary of the order will be displayed once the order has been confirmed.
This confirmation will include all the elements constituting the contract between the Parties.
This order summary will also be emailed to the Customer within minutes of their purchase.
The Customer will then be able to access the “order tracking” feature by clicking on “Log in” and entering their email address and password.
3.5 Modifying an order
You can track your orders from the «Log in» menu.
To modify an order, you must cancel the order, return it to the shopping cart, and then correct it as desired before confirming it.
Modifying or canceling an order is only possible when its status is «Registered.».
An order with the status «in preparation» or «shipped» can no longer be modified.
4 – Payment
By confirming your order, you agree to pay the price indicated. Payment for your purchases is made by credit card using a secure system. Your card will only be charged when your order is shipped. In the event of split deliveries, only the products shipped will be charged.
5 – RETURNS – REFUNDS AND RIGHT OF WITHDRAWAL
Conditions of withdrawal
The Customer has a fourteen (14) day right of return from the date of receipt of the entire order to withdraw without necessarily giving a reason.
To exercise the right of withdrawal, the customer must notify their decision to withdraw from their order by means of an unambiguous statement specifying their first and last name, email address, postal address, order number, and order date:
- by email: contact@parfum-volare.com
Reimbursement
In the event of withdrawal by the Customer, https://www.parfum-volare.com/ will refund the payments received from the Customer and, in any event, no later than fourteen (14) days from the day on which https://www.parfum-volare.com/ is informed of the Customer's decision to withdraw.
In the event of the Customer withdrawing from the entire order, https://www.parfum-volare.com/ will refund all payments received from the Customer for that order.
In the event of withdrawal by the Customer of part of the Products in the order, https://www.parfum-volare.com/ will refund the amount of the returned Products.
The refund will be made using the same payment method that the Customer used for their order or by bank transfer.
https://www.parfum-volare.com/ may defer this refund until it has received and checked the Products.
Product returns
The Customer must return the Products no later than fourteen (14) days after communicating their decision to withdraw.
Returned products must be unopened, complete, and undamaged.
Return packages must be sent to the following address:
L.P.S.
15 Little Street
92390 Villeneuve la Garenne
The Customer shall bear the costs of returning the entire order or the Products.
6 – Delivery
Products are delivered to the delivery address specified during the ordering process, within the time frame indicated on the order confirmation page. In the event of a delay in shipment, you will receive an email informing you of any potential impact on the delivery time frame that was indicated to you. In accordance with legal provisions, in the event of a delay in delivery, you have the option to cancel the order under the terms and conditions set out in Article L 138-2 of the French Consumer Code. If you receive the product in the meantime, we will refund it and the shipping costs under the terms of Article L 138-3 of the French Consumer Code. In the case of deliveries by a carrier, the company Manager cannot be held liable for late delivery due exclusively to the customer's unavailability after several attempts to arrange an appointment.
7 – Warranty
All our products are covered by the legal guarantee of conformity and the guarantee against hidden defects, as provided for in Articles 1641 et seq. of the Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged, or refunded. All complaints, requests for exchange, or refunds must be made within 30 days of delivery. Products must be returned to us in the condition in which you received them, with all components (accessories, packaging, instructions, etc.). Shipping costs will be refunded based on the invoiced rate and return costs will be refunded upon presentation of supporting documents. The provisions of this Article do not prevent you from exercising your right of withdrawal as provided for in Article 6.
8. Description of services provided.
The purpose of the website https://www.parfum-volare.com/ is to provide information about all of the company's activities.
https://www.parfum-volare.com/ strives to provide information that is as accurate as possible on the https://www.parfum-volare.com/ website. However, it cannot be held responsible for omissions, inaccuracies, and deficiencies in updates, whether caused by itself or by third-party partners who provide this information.
All information provided on the https://www.parfum-volare.com/ website is for informational purposes only and is subject to change. Furthermore, the information on the https://www.parfum-volare.com/ website is not exhaustive. It is provided subject to any changes that may have been made since it was posted online.
9. Contractual limitations on technical data.
The site uses JavaScript technology.
The website cannot be held liable for any material damage related to the use of the website. Furthermore, users of the website agree to access the website using recent, virus-free equipment and an up-to-date, latest-generation browser.
10. Intellectual property and counterfeiting.
owns the intellectual property rights or holds the rights to use all elements accessible on the site, including text, images, graphics, logos, icons, sounds, and software.
Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without the prior written consent of: https://www.parfum-volare.com/.
Any unauthorized use of the site or any of the elements it contains will be considered an infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.
11. Limitations of Liability.
https://www.parfum-volare.com/ cannot be held liable for any direct or indirect damage caused to the user's equipment when accessing the https://www.parfum-volare.com/ website, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
https://www.parfum-volare.com/ shall also not be held liable for any indirect damages (such as loss of business or loss of opportunity) resulting from the use of the https://www.parfum-volare.com/ website.
Interactive spaces (where questions can be asked in the contact area) are available to users. https://www.parfum-volare.com/ reserves the right to remove, without prior notice, any content posted in this space that contravenes applicable legislation in France, in particular provisions relating to data protection. Where applicable, https://www.parfum-volare.com/ also reserves the right to hold the user liable in civil and/or criminal proceedings, in particular in the event of racist, abusive, defamatory, or pornographic messages, regardless of the medium used (text, photography, etc.).
12. Management of personal data.
In France, personal data is protected by Law No. 78-87 of January 6, 1978, Law No. 2004-801 of August 6, 2004, Article L. 226-13 of the Penal Code, and the European Directive of October 24, 1995.
When using the https://www.parfum-volare.com/ website, the following may be collected: the URL of the links through which the user accessed the https://www.parfum-volare.com/ website, the user's internet service provider, and the user's Internet Protocol (IP) address.
In any event, https://www.parfum-volare.com/ only collects personal information relating to the user for the purposes of certain services offered by the https://www.parfum-volare.com/ website. The user provides this information in full knowledge of the facts, particularly when entering it themselves. Users of the https://www.parfum-volare.com/ website are then informed of whether or not they are required to provide this information.
In accordance with the provisions of Articles 38 et seq. of Law 78-17 of January 6, 1978, relating to data processing, files, and freedoms, all users have the right to access, rectify, and oppose personal data concerning them by submitting a written and signed request, accompanied by a copy of the identity document with the signature of the holder, specifying the address to which the response should be sent.
No personal information about users of the https://www.parfum-volare.com/ website is published without the user's knowledge, exchanged, transferred, assigned, or sold on any medium whatsoever to third parties. Only in the event of the acquisition of https://www.parfum-volare.com/ and its rights would it be possible for such information to be transferred to the potential purchaser, who would in turn be bound by the same obligation to store and modify data with regard to users of the https://www.parfum-volare.com/ website.
The site is not registered with the CNIL (French Data Protection Authority) as it does not collect personal information. 2662965.
Databases are protected by the provisions of the law of July 1, 1998, transposing Directive 96/9 of March 11, 1996, on the legal protection of databases.
13. Hyperlinks and cookies.
The website https://www.parfum-volare.com/ contains a number of hypertext links to other websites, set up with the authorization of https://www.parfum-volare.com/. However, https://www.parfum-volare.com/ is unable to verify the content of the sites visited in this way, and therefore accepts no responsibility for them.
Browsing the https://www.parfum-volare.com/ website may result in cookies being installed on the user's computer. A cookie is a small file that does not allow the user to be identified, but which records information relating to a computer's browsing activity on a website. The data obtained in this way is intended to facilitate subsequent browsing on the website and is also used to measure website traffic.
Refusing to install a cookie may make it impossible to access certain services. However, users can configure their computers as follows to refuse the installation of cookies:
In Internet Explorer: Tools tab (gear icon in the top right corner) / Internet Options. Click on Privacy and select Block all cookies. Confirm by clicking OK.
In Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab. Set the Retention Rules to: use custom settings for history. Finally, uncheck it to disable cookies.
In Safari: Click on the menu icon (symbolized by a gear) in the top right corner of the browser. Select Settings. Click on Show Advanced Settings. In the “Privacy” section, click on Content Settings. In the “Cookies” section, you can block cookies.
In Chrome: Click on the menu icon (symbolized by three horizontal lines) in the top right corner of the browser. Select Settings. Click on Show advanced settings. In the “Privacy” section, click on preferences. In the “Privacy” tab, you can block cookies.
14. Applicable law and jurisdiction.
Any dispute relating to the use of the https://www.parfum-volare.com/ website is subject to French law. The competent courts of Paris shall have exclusive jurisdiction.
15. The main laws concerned.
Law No. 78-17 of January 6, 1978, as amended by Law No. 2004-801 of August 6, 2004, relating to information technology, files, and civil liberties.
Law No. 2004-575 of June 21, 2004 on confidence in the digital economy.
16. Glossary.
User: Internet user connecting to and using the aforementioned website.
Personal information: «information that allows, in any form whatsoever, directly or indirectly, the identification of the individuals to whom it applies» (Article 4 of Law No. 78-17 of January 6, 1978).